Right of Withdrawal


Right of Withdrawal for Consumers

The following right of withdrawal shall only apply to consumers who enter into a distance sales contract:

Cancellation Policy

Right of Withdrawal

You are entitled to withdraw from this contract within fourteen days without stating any reasons.

The withdrawal period is fourteen days from the day on which you or a third party, other than the carrier and indicated by you, took possession of the goods.

In order to exercise your right of withdrawal, you have to inform us (Wiedemann GmbH, Weinessiggut Doktorenhof, Raiffeisenstr. 5, 67482 Venningen, telephone: +49 (0) 6323 5505, fax: 06323 6937, email: essig@doktorenhof.de) about your decision to withdraw from this contract by sending us a clear statement (such as a letter sent by post or an email).  For this purpose, you can complete the enclosed sample withdrawal form, the use of which is, however, not mandatory.

In order to comply with the withdrawal period, it shall suffice to submit the notification about the exercise of the right of withdrawal before expiry of the withdrawal period.

Consequences of the Withdrawal

If you withdraw from this contract, we shall be obliged to repay, immediately and at the latest within fourteen days from the day on which we obtained the notification about your withdrawal from this contract, all payments received by you including the delivery costs (except for the additional costs that arise when you opted for a method of delivery other than the cheapest standard delivery offered by us).  Unless explicitly agreed otherwise, this repayment will be made using the same method of payment that you used for the original transaction.  In no event will we charge any fees for this repayment.  We are entitled to refuse repayment until we have received the goods back or until you have provided evidence that the goods have been returned, whichever is earlier. 

You are obliged to return or hand over the goods without delay and in any case at the latest within fourteen days from the day on which you notify us about the withdrawal from this contract.  The period shall be deemed as being complied with when the goods are dispatched before expiry of the 14-day deadline.  You will bear the direct costs for the return of the goods.

You shall only be liable for any diminished value of the goods resulting from the handling other than what is necessary to ascertain the nature, properties and functioning of the goods.


Sample Withdrawal Form

(If you wish to withdraw from the contract, please complete and return this form.)

Wiedemann GmbH
Weinessiggut Doktorenhof
Raiffeisenstr. 5
67482 Venningen
Fax: +49 (0) 6323 6937
Email: essig@doktorenhof.de:

I/We (*) hereby withdraw from the contract concluded by me/us (*) regarding the purchase of

the following goods (*)/the rendering of the following service (*)

Ordered on (*)/received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only in case of a written notification)

(*) delete as applicable